Solved

MagentaTV Flex Wiedergabe von Aufnahmen nicht möglich

6 months ago

Seit gut 1,5 Wochen kann ich per Browser keine Aufnahmen meines MagentaTV Flex Pakets mehr abspielen.

Es wird immer ein schwarzer Screen angezeigt, der erst lädt und dann passiert gar nichts. Es ist die Mediensteuerung zu sehen aber eine Interaktion mit dieser führt zu nichts.

Manche der Aufnahmen geben einen Fehler wieder:


Es wurde ein Fehler festgestellt

Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut. (716CBF431BF8B6B7D8D23B68CC4CB25F)


Leider versuche ich dies seit Tagen aber ändern tut sich nichts.

Ich verwende den aktuellsten Firefox Browser (Version 130)


Kann bitte jemand helfen?

Danke!

360

25

  • Accepted Solution

    accepted by

    5 months ago

    Hallo @heinz.wiegandt

     

    heute komme ich mit guten Nachrichten, denn der Fehler wurde behoben und Aufnahmen lassen sich jetzt wieder abspielen. 📺

     

    Viele Grüße 

    Sören M.  

    0

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