crumb.isLink crumb.isFinalCrumb crumb.getClass crumb.css crumb.separatorCss crumb.getCss crumb.finalCrumb crumb.getText crumb.getIsLink crumb.getWrapperCss crumb.type crumb.url crumb.getUrl crumb.getType crumb.hashCode crumb.equals crumb.toString crumb.wrapperCss crumb.text crumb.getSeparatorCss crumb.class
crumb.isLink crumb.isFinalCrumb crumb.getClass crumb.css crumb.separatorCss crumb.getCss crumb.finalCrumb crumb.getText crumb.getIsLink crumb.getWrapperCss crumb.type crumb.url crumb.getUrl crumb.getType crumb.hashCode crumb.equals crumb.toString crumb.wrapperCss crumb.text crumb.getSeparatorCss crumb.class
crumb.isLink crumb.isFinalCrumb crumb.getClass crumb.css crumb.separatorCss crumb.getCss crumb.finalCrumb crumb.getText crumb.getIsLink crumb.getWrapperCss crumb.type crumb.url crumb.getUrl crumb.getType crumb.hashCode crumb.equals crumb.toString crumb.wrapperCss crumb.text crumb.getSeparatorCss crumb.class
crumb.isLink crumb.isFinalCrumb crumb.getClass crumb.css crumb.separatorCss crumb.getCss crumb.finalCrumb crumb.getText crumb.getIsLink crumb.getWrapperCss crumb.type crumb.url crumb.getUrl crumb.getType crumb.hashCode crumb.equals crumb.toString crumb.wrapperCss crumb.text crumb.getSeparatorCss crumb.class
14.01.2022 17:50
Guten Abend
wir haben umgezogen. Das neuen Wohnung hat bereits WLAN deshalb würde ich mein WLAN Vertrag kündigen.
14.01.2022 17:53 Zuletzt bearbeitet: 14.01.2022 17:53 durch den Autor
Eine Kündigung ist nur möglich, wenn der Vertrag nicht innerhalb der Mindestvertragslaufzeit von 24Monate ist, bzw.
wenn am neuen Wohnort nach Meldung eines Umzugs feststeht, dass die gleiche Leistung zum gleichen Preis. nicht angeboten werden kann. Daher bei der Hotline anrufen einen Umzug nach TKG beauftragen und ggf dort kündigen.
Die Sonderkündigugnsfrist beträgt ein Monat.
14.01.2022 17:54 Zuletzt bearbeitet: 14.01.2022 17:58 durch den Autor
Hallo @kentkevin014
WLAN Vertrag gibt es nicht.
Was du meinst, ist ein DSL Vertrag..
Bitte einen Umzug nach TKG beantragen,
Nur bei der tel. Hotline oder im Telekomshop
Wenn der Anschluss nicht 1 zu 1 umsetzbar ist, besteht ein Sonderkündigungsrecht von 1 Monat
14.01.2022 17:58
Schildere doch mal bitte genau, was Ihr wo und wie habt. "Ein Bild sagt mehr als 1000 Worte" heißt es. Also könnten einige Bilder helfen.
14.01.2022 18:01
@Marcel2605 schrieb:
Was du meinst, ist ein DSL Vertrag..
Was er meint ist ein Vertrag über einen Internetzugang. Der kann über DSL oder Kabel oder Glasfaser oder Mobilfunk ... sein.
14.01.2022 18:09
Could someone please auf Englisch explain how will I do it? I could not barely understand your answers
14.01.2022 18:14
Termination is only possible if the contract is not within the minimum contract period of 24 month, or
if on the new place of residence - after reporting a move - the same performance for the same price can not be offered.
Therefore, call the hotline request a move and if not possible with same conditions terminate it.
If the 24 month contract is already over, terminate it with normal conditions - takes one month as well
14.01.2022 18:25
Thank you. It states here
Aktuelles Ende der Mindestvertragslaufzeit: 28.02.23
i could terminate the contract on Feb 28, 2023?
14.01.2022 18:28
@kentkevin014 schrieb:
Thank you. It states here
Aktuelles Ende der Mindestvertragslaufzeit: 28.02.23
i could terminate the contract on Feb 28, 2023?
There is then only the chance that the same contract can not be switched to the new place of residence, otherwise you have to move the contract and to finish it
14.01.2022 19:23
The question is:
Is the service in an identical way available in the new address?
It is Telekom that needs to check - not you. If "no" then you can get rid of the contract within one month.
14.01.2022 19:32
I haven't said that there is not connection here. I have asked if I could terminate the contract since the Wohnung which we were transferring have already WLAN. It is weird to use two Internet Routers and pay both of them. Hope you understand what I am talking about
14.01.2022 19:33
So I would be using the WLAN of the wohung and my personal WLAN until Feb 2023 then I could terminate the contract?
14.01.2022 20:01
@kentkevin014 schrieb:So I would be using the WLAN of the wohung and my personal WLAN until Feb 2023 then I could terminate the contract?
There's a big misunderstandig.
There's no such thing like a WLAN contract.
What you have is a contract about an Internet access.
WLAN and Internet Access are independent.
WLAN is part of your home netwerk.
14.01.2022 20:11
Ok. To be specific this Magentazuhause vertrag. I could terminate it on Feb 2023 which is according to the is my last month of Mindestvertraglaufzeit.
14.01.2022 20:20
@Marcel2605 schrieb:Bitte einen Umzug nach TKG beantragen,
Nur bei der tel. Hotline oder im Telekomshop
Da es ja anscheinend sprachliche Probleme gibt, ist es für den Threadersteller vielleicht nicht ganz so einfach, den Umzug bei der Hotline oder im Shop "richtig" zu beauftragen.
Deshalb sollte vielleicht das Team benachrichtig werden, damit die alles in die richtigen Wege leiten.
14.01.2022 20:24
@hendrik.schmieder schrieb:
There's a big misunderstandig.
There's no such thing like a WLAN contract.
That misunderstanding is on your side, in that case. @kentkevin014 just uses "WLAN contract" wording for his internet contract - the issue how to terminate the contract is clear.
14.01.2022 20:33 Zuletzt bearbeitet: 14.01.2022 20:35 durch den Autor
@kentkevin014 schrieb:
It is weird to use two Internet Routers and pay both of them.
No. This is not weird, this is called "redundancy" - and this is in my opinion essential when working in the home office.
If the internet access is only about surfing once in a while, then redundancy is not such a big topic.
What we "others" understood from you initial posting is:
For the second point there are two options:
If you follow #1 you can either move the contract to the new address - or not. If not, then most probably will get in trouble with the owner of the old appartment, as probably your contract will block a new contract for the person that will move in. It is up to you to decide if you really want to go that way.
We try to help you on #2 - but you seem to refuse to accept help for that. Early cancellation is possible
a) if Telekom cannot move the existing contract to the new location
b) if in the new location a Telekom contract exists
14.01.2022 22:14
The new location has already a Telekom contract already. That is why I want to opt to cancel my contract.
14.01.2022 22:24
Könnte mal jemand dem Telekom-hilft-Team bescheidsagen?
Das Rumgestochere bringt ja so nix.
15.01.2022 02:48
@kentkevin014 schrieb:
The new location has already a Telekom contract already. That is why I want to opt to cancel my contract.
So then this is probably a quick one, you can probably cancel within six working days (provided that the preconditions mentioned apply):
google translates this to:
I am moving into a household that already has a telephone connection. What happens to my landline contract?
You can cancel your Telekom landline contract under the following conditions, subject to six working days' notice:
You are moving in with your partner as part of a cohabitation and at the new place of residence (partner's place of residence) there is a privately used landline connection from Telekom with a minimum contract period or such a connection has been commissioned.
If your regular contract term ends before then, you can of course cancel on this date.
household consolidation We need one of the following documents as proof:
Joint lease/purchase agreement of the new property or registration certificate from the residents' registration office. Let us know that you are merging your household using our cancellation form and attach proof of this as an attachment.
This regulation does not apply if a second home is terminated.
The link to the cancellation form is this one
https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/kuendigung-wegen-haushaltszusammenfuehrung
15.01.2022 11:30
Is it necessary to go to the old apartment?
15.01.2022 11:55
@kentkevin014 schrieb:
Is it necessary to go to the old apartment?
Have you forgotten s.th. that you need to fetch?
I do not see a reason other than that.
15.01.2022 12:00
I am sorry I don't understand you
15.01.2022 12:12
Hallo all,
just informed the @Telekom-hilft-Team about the issue.
They will be able to answer your questions.
15.01.2022 12:15
@kentkevin014 schrieb:
I am sorry I don't understand you
What do you want in the old appartment?
From Telekom point of view there is no reason to go there any more.
Unless you e.g. left a rented router there.
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Informieren Sie sich über unsere aktuellen Internet-Angebote.