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1 year ago
Can you tell us the name of the manufacturer and the typename or partno. of the router?
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1 year ago
TP-Link Archer C6
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1 year ago
@OlehK
Most important for Telekom lines is to use PPPoE over VLAN7.
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1 year ago
@OlehK the router needs to be set up for PPPoE over VLAN7.
You should receive (or already have received) a sheet with your PPPoE username and password for dial-in. New connections from Deutsche Telekom are preconfigured with a feature called "easy login", where the network will accept any username und password, no Matter if it is correct or not. Technically this is not a security issue because only your fiber modem is able to connect to your line, however you can enable credentials verification in the customer center by disabling Easy Login .
Is this a new line, or have you been using it before, just with a different router? If it's new, you will receive a link to a website for modem registration. Click the link and follow the instructions before you connect the modem for the first time.
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1 year ago
@lejupp it’s a new connection and I set it up with the provided Speedport and it works just fine. I didn’t receive any PPPoE credentials, just an email from Telekom with a link to a wizard to go through modem setup and after that speedport just went plug and play with absolutely no any actions from my side. Should I request PPPoE credentials separately in this case? Or according to your message just put whatever and if it’s PPPoE over VLAN7 it should just work?
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