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Packet loss every online game
vor einem Jahr
Hello,
Sorry, but my German is not good, thus I write in English.
I have fiber optic plan.
I have constant packet loss issues with every online game I play. I get anywhere from 2 to 30% packet loss, really varies a lot. Now these issues come and go usually, but this past month is unbearable. It is constant packet loss in every online game, no Matter what server the game is located, no Matter where it is routed through. I usually play FPS games and its unplayable because of that. I am aware of Telekom and some game server issues, but I am afraid its something different - since I get packet loss in every game.
Sometimes I also have low packet loss, but have very bad stuttering issues and I would guess its due to short term ping spikes..
Magenta app cannot find any issues with the internet. I must also say that I use WIFI 6 connectivity, but I got same result with Lan cable.
I really never have good experience with my internet even though I put almost 100euro every month, so would be nice to get some help.
I would try to call technical support, but I couldn't find any English support contact, so maybe some English customer support will see this and help me.. Thank you!
Cheers!
502
15
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5 Sterne Mitgestalter*in
vor einem Jahr
Hi @cold5tar
Nimm VPN und gut ist.
0
1 Sterne Mitglied
vor einem Jahr
tried with VPN , doesn't fix in my case.
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5 Sterne Mitgestalter*in
vor einem Jahr
@cold5tar Please read this.
https://telekomhilft.telekom.de/t5/Festnetz-Internet/Peeringprobleme-Probleme-bei-Datenuebertragung-hohe-PING-Zeiten/ta-p/4265259
Now you would first have to disclose where the packet losses occur. If they are lost in the Telekom network or in some way outside the Telekom network towards the game server.
The problem is so old and gamers keep blaming it on Telekom. By the way, the problems also exist with other network operators.
10
Antwort
von
vor einem Jahr
Hello @cold5tar,
after the first 24 Months, the contract can be cancelled each month. It does not renew itself for another 24 months.
The flyers are just advertisement. You can still have fiber optics, but some people might not have that yet. That's why the Telekom still advertising for it with flyers.
I'm sorry the hotline did not keep their word about calling you back. Do you still wished to be called back?
Kind regards
Belana M.
4 Sterne Mitgestalter*in
vor einem Jahr
That's just the Internet, only Best Effort, no Quality of Service.
0
4 Sterne Mitgestalter*in
vor einem Jahr
Fun Fact: Telekom only sells you access to the Internet, not Internet services.
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