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05.10.2021 10:55
Dear team,
I signed up for Telekom MagentaZuhause S on September 23rd. Technician came as scheduled on the 30th but could only enable the line, since the router and contract hadn't yet been delivered. I received an email saying that it should arrive by the 30th too, but I didn't receive anything and there's no tracking number available. How can I know when I will receive my device and start using my connection?
I tried calling the hotline but my German is so bad I can even get past the initial question.
Thank you,
Jaime.
14.10.2021 22:26
14.10.2021 23:45
Hi Christina. Morning working hours would be ideal. 10-15h. Thank you!
15.10.2021 13:52
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