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New customer needs help signing up from outside Germany

vor 5 Jahren

Hi, apologises for not speaking German, yet!  

 

I am moving to Bonn later this month and would like to sign up for internet and a mobile contract to start when I arrive on 18th August. I can’t place an order online without a German phone number as the system won’t let me. I also can’t contact the English speaking hotline as I am currently in Switzerland. Is it possible to take the contracts out before I arrive? I have a German bank account and my apartment in Bonn used to be connect to Telekom. Thanks

Letzte Aktivität

vor 5 Jahren

von

Gelöschter Nutzer

586

0

6

    • vor 5 Jahren

      No need to apologise for not speaking German!

       

      Do you already know the exact tariff plan you want (connection speed, with our without TV) and have you checked what is available at your German address?

       

       

      0

      5

      von

      vor 5 Jahren

      hi,

       

      yes, my property used to have Telekom internet (I have the lhre Rufnummer) and so I am looking at the MagentaEINS unlimited package, sim only for the mobile phone and 250Mbs internet. No TV.

       

      Thanks

      0

      von

      vor 5 Jahren

      @davidbonn  If you have entered contact details into your profile information (cf. link in my signature), a Telekom team member will soon get into contact with you! Your contact details will only be visible for Telekom team members.

      0

      Uneingeloggter Nutzer

      von

    Uneingeloggter Nutzer

    von

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