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Access data not identified

6 years ago

Hello,

I received my Speedport smart router yesterday. I could set it up with the help of instructions now I can also connect to the WiFi through my laptop but I can't access the internet. When I login to the speedport.ip and enter my Zugangsnummer and persönlich Passwort I get an error saying the access data is incorrect. Could I get some help here ?

Thanks,

Sneha

499

6 years ago
Hello @SnehaVasanthaKumar18,

please try the automatic setup: http://telekom.de/einrichten

Does it work?

best regards MarciPan
10
Answer
from
6 years ago
Hi Macipan,
My connection was not activated yet.It is working now.
Thanks for the support,
Sneha
Answer
from
6 years ago

SnehaVasanthaKumar18

Hi Macipan, My connection was not activated yet.It is working now. Thanks for the support, Sneha

Hi Macipan,

My connection was not activated yet.It is working now.

Thanks for the support,

Sneha

SnehaVasanthaKumar18

Hi Macipan,

My connection was not activated yet.It is working now.

Thanks for the support,

Sneha

you're welcome, thanks for your feedback and nice to have it working now.

best regards MarciPan
Answer
from
6 years ago
Hello @SnehaVasanthaKumar18,

I am glad to hear the news too.

Kind regards Anja W.
Unlogged in user
Answer
from
Accepted Solution
accepted by
6 years ago
Hi Macipan,
My connection was not activated yet.It is working now.
Thanks for the support,
Sneha
0
Accepted Solution
accepted by
6 years ago
Hello @SnehaVasanthaKumar18,

I am glad to hear the news too.

Kind regards Anja W.
0