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Anschlusskennung und Zugangsnummer

3 years ago

I cannot connect to the Internet because it is asking for the connection ID and access number. Can you please help me with this information. I am using TPlink archer vr600v dsl router.

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    • Accepted Solution

      accepted by

      3 years ago

      Hello @Niveeth 

       

      Do you already have the access data? You should have received these. VLAN ID is 7

       

       

      You can order the access data online if they are not available:

       

      https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/zugangsdaten-bestellen

       

      Or you can get them by phone from customer service (08003301000) by E -Mail and SMS or have it sent by post.

       

      0

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