Gelöst
Broken Router
vor 3 Jahren
Hello All,
You are such an interesting company that none of you speaks English.
Anyway,
I applied for internet service on December 5th. You sent a technician to my house on December 21 and he left without making the internet connection.
The modem you sent me is also broken.
The green light flashes and only the stupid letter T appears. I tried everything but the situation does not change.
(Speed smart 4)
334
10
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Akzeptierte Lösung
akzeptiert von
vor 3 Jahren
Good evening,
you have no other choice but to submit a fault report, since apparently there is no connection. Here is the link where you can report the malfunction. Or you can call 08003301000 to report a malfunction. Since you have entered your customer data in the profile, you can also wait until a customer advisor will contact you. Surely he will also speak English.
https://www.telekom.de/hilfe/hilfe-bei-stoerungen?samChecked=true
1
Antwort
von
vor 3 Jahren
a really great suggestion!
Uneingeloggter Nutzer
Antwort
von
vor 3 Jahren
You are such an interesting company that none of you speaks English.
You are such an interesting company that none of you speaks English.
You aren in Germany, why don’t you speak German.
2
Antwort
von
vor 3 Jahren
another great answer
I am trying to learn! I moved here just 2 months ago!
Antwort
von
vor 3 Jahren
@uzuncex
The first answer is the way to the goal.
If you don't want a working DSL, then ignore my first message.
You want help, so you should be a little friendlier too.😉
Uneingeloggter Nutzer
Antwort
von
vor 3 Jahren
The modem you sent me is also broken. The green light flashes and only the stupid letter T appears.
The modem you sent me is also broken.
The green light flashes and only the stupid letter T appears.
I don't believe that the modem ist broken.
DSL is offline -that’s it
I tried everything but the situation does not change.
I tried everything but the situation does not change.
What is everything?
0
vor 3 Jahren
none of you speaks English.
Funny guy! (o.k. - funny person!)
I applied for internet service on December 5th.
In case your English is good enough... then please tell us exactly the tariff you have applied for.
Is it about DSL or about a FTTH fiber connection?
Which modem model, which router model, ...
1
Antwort
von
vor 3 Jahren
Ok guys thank you so much for your help!
Finally I found somebody who can speak English.
And my new modem is coming..
@Stefan @ Geralt von Riva @muc80337_2
happy new year!
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 3 Jahren
Ok guys thank you so much for your help!
Finally I found somebody who can speak English.
And my new modem is coming..
@Stefan @ Geralt von Riva @muc80337_2
happy new year!
0
vor 3 Jahren
Hello @uzuncex ,
sorry for the late reply.
Did everything work?
If our help is required, please let me know when I can call you.
Kind regards
Sana A.
0
Uneingeloggter Nutzer
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