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Can't reach english support center 08003301080
vor 10 Monaten
I've been trying to call English support center for several hours, but without any success.
Internet in my apartment stopped working last Saturday. I tried to reboot everything (including automatic repair in MeinMagnetaApp), but the problem is still there.
How can I get some help?
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Timur K.
Telekom hilft Team
akzeptiert von
Timur K.
vor 10 Monaten
@IliaLos
Thank you for the pleasant conversation earlier 🙂
As discussed, it looks from the photo that the fiber optic cable has been bent so much that it has broken 🙏🏽 I have now sent you a new fiber optic cable. Test it as soon as it arrives and give me some feedback afterwards 😊
Best regards
Timur K.
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