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english support number 08003301080 does not respond
vor 4 Jahren
Hello, I've been trying to call the number 08003301080 without sucess.
I cannot speak german and would like to somebody to call me back to solve my problem.
I have been trying to connect my apple watch (with gps and cellular) with my mobile phone but I always receive an error message.
Thanks in advance
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vor 4 Jahren
I have a simple pre paid sim card.
I have a simple pre paid sim card.
Then you can maybe connect via bluetooth, but not via Telekom.
I don't mind to change it to a multi-sim contract (but the apple watch don't need a second sim card, because it have an e-sim card inside).
I don't mind to change it to a multi-sim contract (but the apple watch don't need a second sim card, because it have an e-sim card inside).
While it is correct that there is an eSIM inside, it is also true that you need some kind of contract in order to activate that eSIM. That currently you do not have, as far as I understood. Either two prepaid contracts (one of them transformed to eSIM) or the existing prepaid plus a Smart Connect SIM
https://www.telekom.de/mobilfunk/tarife/smart-connect
or transform the existing prepaid to a regular 24 month contract with an additional multi-SIM.
It depends on your phone/watch/firmware versions whether you can connect the two while NOT using the expensive 24 month contract with multi-SIM
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