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English support number 08003301080 does not respond

5 years ago

Hello,
I contacted the German phone support and they gave me the number 08003301080 for English support. But whenever I call this number it says to call later and I've been calling since yesterday and today and it's always the same, was this number correct? I'm already a customer and want to upgrade my internet connection home to have more speed and wanted to get some information.

Thanks.

1854

53

    • Accepted Solution

      accepted by

      4 years ago

      Hi @sierra.walleye,

      finally today I saw that you order is done and the new line works as it should. Fröhlich

      I hope, all is fine for you - if there's anything more I can help you with, feel free to get in touch anytime.

      Best wishes,
      Anna Si.

      0

    • Accepted Solution

      accepted by

      3 years ago

      Thank you for the very nice phone call, @moammer .

       

      Your revocation has been processed as requested.

      You will receive a check in the post next week for settlement. Fröhlich 

       

      Kind regards 

      Carolin L. 

      0

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