Solved

Charged after contract termination

4 years ago

Hello, I have terminated my contract in Nov or Dec 2020, however I received a new invoice a few days ago and I'm not sure why. Currently there is no active contract in my customer account, and there was an error when trying to open the invoice.

 

I have also tried contacting the customer support on an English support dedicated number which I found on this forum - 0800 330 1080 - for a couple of days now, but without success.

 

Any advice on the situation, or on how I could reach an English speaking customer support employee is highly appreciated.

 

Thank you!

294

5

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