After cancelling my contract, I got charged
vor 2 Stunden
Hello,
After cancelling my contract in August last month, I got charged for this month (September) but a smaller amount. Could you please explain why am I charged even after the cancellation of my contract? It's a double payment as I have an ongoing payment with Vodafone since the day of termination of contract.
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vor 2 Stunden
Hello @JenAri,
it could be the last bill. In this case, the amount depends on the cancellation date. When exactly did you cancel your contract?
Kind regards
Malte
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von
vor 51 Minuten
The termination happened on the 21.08.2025 and I informed Telekom about this in advance. I got charged 30,48 EUR which will be deducted on the 15.09 and the contractual amount each month during the last two years was 42,95 EUR. Why is this happening?
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vor 17 Minuten
I will gladly check the whole situation out for you @JenAri Please add your number where I can reach you via phone in your profile and let me know if you have added it. Kind regards, ^Martin
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von
vor 14 Minuten
Thank you. I just added my phone number
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