After cancelling my contract, I got charged

vor 2 Stunden

Hello, 

 

After cancelling my contract in August last month, I got charged for this month (September) but a smaller amount. Could you please explain why am I charged even after the cancellation of my contract? It's a double payment as I have an ongoing payment with Vodafone since the day of termination of contract. 

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    • vor 2 Stunden

      Hello @JenAri,

       

      it could be the last bill. In this case, the amount depends on the cancellation date. When exactly did you cancel your contract?

       

      Kind regards

      Malte

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      von

      vor 51 Minuten

      The termination happened on the 21.08.2025 and I informed Telekom about this in advance. I got charged 30,48 EUR which will be deducted on the 15.09 and the contractual amount each month during the last two years was 42,95 EUR. Why is this happening?

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      von

      vor 17 Minuten

      I will gladly check the whole situation out for you @JenAri Please add your number where I can reach you via phone in your profile and let me know if you have added it. Kind regards, ^Martin

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      von

      vor 14 Minuten

      Thank you. I just added my phone number

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