Continuous Disconnections with DSL Connection
vor 11 Monaten
Hey everyone,
I'm having a major headache with my DSL connection. It keeps dropping out, and today was a nightmare with over 20 disconnections in just one day. Usually, it comes back on after a couple of minutes, but it's happening way too often.
A technician visited about a month ago, he said he tweaked some stuff outside, and swapped out the inside phone connection. It helped a bit, but I'm still dealing with these annoying interruptions a few times a week. And now, it's ramping up again, happening more frequently every day.
Seems like the signal's just dipping out for a moment (usually it connects back in 2-4 minutes), but it's seriously messing with my workflow.
Any suggestions or help would be a lifesaver. Thanks a ton!
Some notes:
- Using Fritzbox 7530AX with latest firmware
- No telephone connection etc. Modem directly connected to the telephone line
- Connection already limited to 70 Mbit Down/37Mbit Up although 100 Mbit connection was booked.
Cheers,
151
15
vor 11 Monaten
@saraykoye schau mal deine PN an, Brief oben rechts unter Deinem Avatar oder klick auf den Link https://telekomhilft.telekom.de/t5/notes/privatenotespage Gruß Andi
0
Uneingeloggter Nutzer
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von
vor 11 Monaten
@saraykoye melde Störung unter 08003301000, es stört etwas Deine Leitung. Woran es liegt ist nicht zu erkennen aber ASSIA hat bereits eingegriffen und die Werte liegen nicht inerhalb der AGB.
VG
1
Antwort
von
vor 11 Monaten
@saraykoye
Thank you for your contribution to our community 🙏🏽
You have already received support from @Chill erst mal 🙂
I couldn't reach you by phone right now to be able to record the fault with you. When will be better for you?
Best regards
Timur K.
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von
vor 11 Monaten
Hi @Timur K. ,
It would be great if you can help recording a fault. The line speed goes up continuosly each day by 10Mbits but the disconnections are still there. Please try to call me again. I'm usually available. Thanks!
Best regards
11
Antwort
von
vor 7 Monaten
@saraykoye I forwarded the ticket to our experts. The new appointment is Monday 15th July 11:00-15:00.
Keep us posted.
Sören
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