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Customer Service
3 years ago
Why offer the chat assistant and the virtual live when it directs customers back to the hotline. I’ve spent and wasted a whole day just trying to get a hold of a technician to help troubleshoot. At this point I’m not even sure I want to bother with Telekom or it’s services if it’s a nightmare to get in contact with someone.
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This could help you too
3 years ago
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1 year ago
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5 years ago
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bori22
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bori22
3 years ago
@ak123
I tried that a couple times with no success.
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ak123
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bori22
3 years ago
@bori22 I have called the team for further assistance. They will probably be in contact with you tomorrow.
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