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Discrepancy in bill

2 years ago

Hi Team,

 

Hope you are doing well. I'm writing this email with regards to the discrepancy in the money that was deducted from my account. I have recently moved to a new place and have opted for the relocation service. I can see I've been charged incorrectly for the installation and relocation. There is an additional 75 euros added to my bill which I don't understand. Could you please look into this? 
At the moment I'm in the learning phase of German and would appreciate if I get a call back with someone who speaks English.

 

Thanks

 

356

15

    • Accepted Solution

      accepted by

      2 years ago

      Hi @pal04,

       

      thank you very much for the pleasant call. As already told, you will get a refund.

       

      I wish a nice evening to everybody,

       

      Johannes P.

      0

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