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Discrepancy in bill
vor 2 Jahren
Hi Team,
Hope you are doing well. I'm writing this email with regards to the discrepancy in the money that was deducted from my account. I have recently moved to a new place and have opted for the relocation service. I can see I've been charged incorrectly for the installation and relocation. There is an additional 75 euros added to my bill which I don't understand. Could you please look into this?
At the moment I'm in the learning phase of German and would appreciate if I get a call back with someone who speaks English.
Thanks
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Akzeptierte Lösung
Johannes P.
Telekom hilft Team
akzeptiert von
Ausgeschiedener Helfer
vor 2 Jahren
Hi @pal04,
thank you very much for the pleasant call. As already told, you will get a refund.
I wish a nice evening to everybody,
Johannes P.
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