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DSL light on but without internet
vor 3 Jahren
Hello Telekom,
My home router (Speedport W 723V Typ B) shows the DSL light is on, but "Online", "Telefonie" and "Service" lights are off. And I cannot access to the Internet.
I have tried to turn the router on and off several times, but it still doesn't work.
This is a big problem for me working at home because of the Covid crisis.
Please please help!
Thanks,
Jheng-Wei Li
140
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Telekom hilft Team
vor 3 Jahren
Hello @Jheng-Wei Li,
I'm very sorry for my late reply.
I guess in the meantime you have already created a ticket for the issue and maybe got a solution already? If you still need help, please note your customer number here in your profile data and give me a short feedback.
Kind regards Inga Kristina J.
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