E1.3 Fehler Dsl
3 years ago
Speedport no connection to the internet and error message e1.3
restarted the power and also connection router but still the problem exists no internet
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3 years ago
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olliMD
3 years ago
Ich kann Dir nur auf deutsch antworten. Der Speedport hat keine Verbindung. Melde bitte eine Störung über www.telekom.de/stoerung
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UlrichZ
3 years ago
@Ranjith Aakula: Welcome to the Community!
@olliMD has written: I can only answer in German. The Speedport has no connection. Please report a fault via
www.telekom.de/stoerung
Regards Ulrich
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Ranjith Aakula
Answer
from
UlrichZ
3 years ago
Hello Ulrich ,
thank you for the response unfortunately I could raise the fault as it is showing a note that diagnosis is not provided for magenta Hause regio ,please find the attached ,
0
UlrichZ
Answer
from
UlrichZ
3 years ago
@Ranjith Aakula: There is a special telephone hotline for MagentaZuhause Regio:
0800 33 06807
Give them a call.
Regards Ulrich
3
Sven Ö.
Telekom hilft Team
Answer
from
UlrichZ
3 years ago
Hello @Ranjith Aakula and welcome to our Community.
I tried to call you, but had no luck. The number @UlrichZ named is correct for the "Regio"-contracts. Did you catch someone by phone there?
Kind regards Sven Ö.
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Ranjith Aakula