E1.3 Fehler Dsl

3 years ago

Speedport no connection to the internet and error message e1.3

 

restarted the power and also connection router but still the problem exists no internet

1140

5

    • 3 years ago

      Ich kann Dir nur auf deutsch antworten. Der Speedport hat keine Verbindung. Melde bitte eine Störung über www.telekom.de/stoerung

      0

    • 3 years ago

      @Ranjith Aakula: Welcome to the Community!

       

      @olliMD has written: I can only answer in German. The Speedport has no connection. Please report a fault via

       

      www.telekom.de/stoerung

       

      Regards Ulrich

      3

      Answer

      from

      3 years ago

      Hello Ulrich ,

       

      thank you for the response unfortunately I could raise the fault as it is showing a note that diagnosis is not provided for magenta Hause regio ,please find the attached ,

      Answer

      from

      3 years ago

      @Ranjith Aakula: There is a special telephone hotline for MagentaZuhause Regio:

       

      0800 33 06807

       

      Give them a call.

       

      Regards Ulrich

      Answer

      from

      3 years ago

      Hello @Ranjith Aakula and welcome to our Community. 

       

      I tried to call you, but had no luck. The number @UlrichZ  named is correct for the "Regio"-contracts. Did you catch someone by phone there?

       

      Kind regards Sven Ö. 

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