Solved
[English] Request: Prepaid number transfer to another provider
3 years ago
Hello,
I have a prepaid SIM contract that will renew on 2022-04-22. Instead of renewing, I would like to transfer the number to another German provider and terminate the contract.
Unfortunately, I do not speak German and am having trouble getting through the Telekom hotline. May this issue be resolved online or can an English-speaking assistant contact me?
Thank you!
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Accepted Solution
Anna Lena J.
Telekom hilft Team
accepted by
HKang
3 years ago
Hello @HKang ,
you can now switch to another provider.
I put it in the system that your number can be ported.
Please excuse my English - I translate with google
Have a good start into the new week!
Warm greetings
Anna Lena L
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