‎[English] Request: Prepaid number transfer to another provider

Solved

[English] Request: Prepaid number transfer to another provider

3 years ago

Hello,

I have a prepaid SIM contract that will renew on 2022-04-22. Instead of renewing, I would like to transfer the number to another German provider and terminate the contract.

Unfortunately, I do not speak German and am having trouble getting through the Telekom hotline. May this issue be resolved online or can an English-speaking assistant contact me?

Thank you!

227

1

Accepted Solution
accepted by
3 years ago
Hello @HKang ,

you can now switch to another provider.
I put it in the system that your number can be ported.

Please excuse my English - I translate with google

Have a good start into the new week!

Warm greetings
Anna Lena L
0

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