Solved

[English] Request: Prepaid number transfer to another provider

3 years ago

Hello,

 

I have a prepaid SIM contract that will renew on 2022-04-22. Instead of renewing, I would like to transfer the number to another German provider and terminate the contract.

 

Unfortunately, I do not speak German and am having trouble getting through the Telekom hotline. May this issue be resolved online or can an English-speaking assistant contact me?

 

Thank you!

226

1

    • Accepted Solution

      accepted by

      3 years ago

      Hello @HKang ,


      you can now switch to another provider.
      I put it in the system that your number can be ported.


      Please excuse my English - I translate with google Fröhlich

       

      Have a good start into the new week!

       

      Warm greetings
      Anna Lena L

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