Transfer lyca prepaid number to Telekom prepaid

vor 6 Monaten

I would like to transfer my lyca prepaid sim number (With out contract) to Telekom prepaid with out contract.

 

I currently purchased a Telekom sim from a supermarket and would like to activate it with my lyca number. How should i do it. PLease advise.

 

I have my Customer identification number from Lyca, Is that enough to peform the port of my number to Telekom.

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    • vor 6 Monaten

      Fiz0027

      I would like to transfer my lyca prepaid sim number (With out contract) to Telekom prepaid with out contract.

      I would like to transfer my lyca prepaid sim number (With out contract) to Telekom prepaid with out contract.
      Fiz0027
      I would like to transfer my lyca prepaid sim number (With out contract) to Telekom prepaid with out contract.

      Every prepaid SIM usage is based on a communication contract with a provider.

       

       

      Fiz0027

      I currently purchased a Telekom sim from a supermarket and would like to activate it with my lyca number. How should i do it. PLease advise.

      I currently purchased a Telekom sim from a supermarket and would like to activate it with my lyca number. How should i do it. PLease advise.
      Fiz0027
      I currently purchased a Telekom sim from a supermarket and would like to activate it with my lyca number. How should i do it. PLease advise.

      This approach is wrong: The Telekom prepaid package already comes with a phone number - and Telekom unfortunately does not allow to do a porting into a contract that already has a phone numer, no Matter whether prepaid or standard contract.

       

      You should have specified the requested porting while ordering the Telekom SIM - online, by phone or in a Telekom shop.

      (It is not possible for blister packages in supermarkets.)

      0

    • vor 6 Monaten

      Thanks for the response. So you suggest to order sim online from Telekom and request port option on it. 

       

      I tried to order a sim online but after ordering and performing online verification, i do not have any further updates. i do not have any order number also. that is why i purchased a sim from super market.

       

      i will try ordering online again and check it.

       

      or i think i should go to a telekom office and request help for porting.

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      Antwort

      von

      vor 6 Monaten

      Fiz0027

      So you suggest to order sim online from Telekom and request port option on it.

      So you suggest to order sim online from Telekom and request port option on it. 
      Fiz0027
      So you suggest to order sim online from Telekom and request port option on it. 

      This is ONE possibility.

      Good to know: Telekom does not accept "normal" payment for a "prepaid with porting" case, Telekom rather requires "Nachnahme" (so the DHL guy will charge you on delivery, Telekom costs plus special Nachnahme delivery costs)

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      von

    • vor 6 Monaten

      noted. Which option i should select for the conrtact status with previous provider. Is it already terminated or after termination with opt in date.

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      von

      vor 6 Monaten

      Fiz0027

      after termination with opt in date

      after termination with opt in date
      Fiz0027
      after termination with opt in date

      this is a contradction

      Opt-in means porting out of a running contract that will continue with a new phone number

      Opt-in does not involve a contract termination (of course this is s.th. you can do after porting has taken place)

      Antwort

      von

      vor 6 Monaten

      Hello @Fiz0027,

       

      I am glad that @muc80337_2 has already given you the right advice.

      I suggest that I order the prepaid card including number porting for you.

      This way you will not incur any costs for delivery.

      This requires a personal telephone call.

      When does a call suit you?

       

      Kind regards

      Kathrin

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      von

    • vor 6 Monaten

      I ordered the sim online with port option yesterday. Only verification is pending. Hope everything will be ok. What will be the additional charges?

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      von

      vor 6 Monaten

      Fiz0027

      What will be the additional charges?

      What will be the additional charges?
      Fiz0027
      What will be the additional charges?

      For a letter with "Nachnahme" as far as I know 4,40€

      Antwort

      von

      vor 6 Monaten

      Hello @Fiz0027 ,

       

      Thank you for letting us know. Fröhlich

       

      The "Nachnahme Gebühr" amounts to 6,90 Euro.

       

      Kind regards

       

      Anna

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      von

    • vor 5 Monaten

      What all details do I need to get it from Lyca for the number transfer. Only PAC code?

      3

      Antwort

      von

      vor 5 Monaten

      Thank you for your message, @Fiz0027.

       

      Please ask Lyca for the data sheet for the number porting. We need it in order to process the porting of your number. Fröhlich

       

      Kind regards

      Caro 

      Antwort

      von

      vor 5 Monaten

      Carolin L.

      Please ask Lyca for the data sheet for the number porting. We need it in order to process the porting of your number.

      Please ask Lyca for the data sheet for the number porting. We need it in order to process the porting of your number.
      Carolin L.
      Please ask Lyca for the data sheet for the number porting. We need it in order to process the porting of your number.

      Can you please explain what kind of data is to be provided in such data sheet?

      So far I never had to deal with such data sheet when porting a number.

      Antwort

      von

      vor 5 Monaten

      Thank you for your message, @Fiz0027.

       

      The porting information sheet contains the following details:

      Personal Data of the Customer:
      Name, address, date of birth, etc., to verify the customer's identity.

      Details of the Current Mobile Number:
      The mobile number to be ported, and possibly a reference number or customer number with the current provider.

      Porting Date:
      The desired date for the number to be ported. Usually, the porting can only occur at a specific time during the switch.

      Details of the Current Mobile Provider:
      The name of the current mobile provider to which the number originally belongs.

       

      Kind regards

      Caro 

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      von

    • vor 5 Monaten

      Please explain me about data sheet. What all data will be included in it. I now requested for PAC only.

      0

    • vor 5 Monaten

      hi, i now received the telekom prepaid sim. How should i activate the sim with the lyca number. Please advise.

      1

      Antwort

      von

      vor 5 Monaten

      Hello @Fiz0027 ,

       

      you can activate your SIM card here. Was the porting successful? 

       

      Kind regards 

       

      Anna

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    • vor 5 Monaten

      lyca raised a ticket for port out and told me to check with telekom how it works. i didnt understand. Can you tell me that only PAC code is required to perform the porting.

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      Antwort

      von

      vor 5 Monaten

      @Fiz0027 ,

       

      you will need to place an order and then click on the Button that says "Rufnummer mitnehmen" (Porting).

      However, you said that you already received a SIM card?

      A later porting on the SIM card you bought is not possible. You will have to do it in one step.

       

      Here is a bit more information on this.

       

      Kind regards 

       

      Anna

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      Antwort

      von

    • vor 5 Monaten

      also there is a number mentioned in the kit received from telekom. Should i use that number to activate the contract first?

      1

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      von

      vor 5 Monaten

      @Fiz0027 ,

       

      I am not sure what you are referring to, a bit more information would help. Fröhlich

       

      Did you get a SIM card via Mail? If the porting is complete, and you received the SIM, you can activate it.

       

      Kind regards


      Anna

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      Antwort

      von

    • vor 5 Monaten

      I ordered the prepaid sim with Request to number portability. I requested Port out to Lyca and they started the process waiting completion. Now I received the sim via mail. So how to activate it. So I Need to activate it First and then the number to be ported? The received sim have a number mentioned already. Can you Share a link to a Video which will be helpful.

      1

      Antwort

      von

      vor 5 Monaten

      @Fiz0027 ,

       

      we sadly don't have a video, but you can just follow the instructions here. Fröhlich

      If you received a SIM, then the number has already been ported. You can activate it via the link.

       

      Kind regards

       

      Anna

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