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Transfer lyca prepaid number to Telekom prepaid
vor 2 Monaten
I would like to transfer my lyca prepaid sim number (With out contract) to Telekom prepaid with out contract.
I currently purchased a Telekom sim from a supermarket and would like to activate it with my lyca number. How should i do it. PLease advise.
I have my Customer identification number from Lyca, Is that enough to peform the port of my number to Telekom.
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Community Guide
vor 2 Monaten
Every prepaid SIM usage is based on a communication contract with a provider.
This approach is wrong: The Telekom prepaid package already comes with a phone number - and Telekom unfortunately does not allow to do a porting into a contract that already has a phone numer, no Matter whether prepaid or standard contract.
You should have specified the requested porting while ordering the Telekom SIM - online, by phone or in a Telekom shop.
(It is not possible for blister packages in supermarkets.)
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1 Sterne Mitglied
vor 2 Monaten
Thanks for the response. So you suggest to order sim online from Telekom and request port option on it.
I tried to order a sim online but after ordering and performing online verification, i do not have any further updates. i do not have any order number also. that is why i purchased a sim from super market.
i will try ordering online again and check it.
or i think i should go to a telekom office and request help for porting.
1
Antwort
von
vor 2 Monaten
This is ONE possibility.
Good to know: Telekom does not accept "normal" payment for a "prepaid with porting" case, Telekom rather requires "Nachnahme" (so the DHL guy will charge you on delivery, Telekom costs plus special Nachnahme delivery costs)
1 Sterne Mitglied
vor 2 Monaten
noted. Which option i should select for the conrtact status with previous provider. Is it already terminated or after termination with opt in date.
2
Antwort
von
vor 2 Monaten
Hello @Fiz0027,
I am glad that @muc80337_2 has already given you the right advice.
I suggest that I order the prepaid card including number porting for you.
This way you will not incur any costs for delivery.
This requires a personal telephone call.
When does a call suit you?
Kind regards
Kathrin
1 Sterne Mitglied
vor 2 Monaten
I ordered the sim online with port option yesterday. Only verification is pending. Hope everything will be ok. What will be the additional charges?
2
Antwort
von
vor 2 Monaten
Hello @Fiz0027 ,
Thank you for letting us know.
The "Nachnahme Gebühr" amounts to 6,90 Euro.
Kind regards
Anna
1 Sterne Mitglied
vor einem Monat
What all details do I need to get it from Lyca for the number transfer. Only PAC code?
3
Antwort
von
vor einem Monat
Thank you for your message, @Fiz0027.
The porting information sheet contains the following details:
Personal Data of the Customer:
Name, address, date of birth, etc., to verify the customer's identity.
Details of the Current Mobile Number:
The mobile number to be ported, and possibly a reference number or customer number with the current provider.
Porting Date:
The desired date for the number to be ported. Usually, the porting can only occur at a specific time during the switch.
Details of the Current Mobile Provider:
The name of the current mobile provider to which the number originally belongs.
Kind regards
Caro
1 Sterne Mitglied
vor einem Monat
Please explain me about data sheet. What all data will be included in it. I now requested for PAC only.
0
1 Sterne Mitglied
vor einem Monat
hi, i now received the telekom prepaid sim. How should i activate the sim with the lyca number. Please advise.
1
Antwort
von
vor einem Monat
Hello @Fiz0027 ,
you can activate your SIM card here. Was the porting successful?
Kind regards
Anna
1 Sterne Mitglied
vor einem Monat
lyca raised a ticket for port out and told me to check with telekom how it works. i didnt understand. Can you tell me that only PAC code is required to perform the porting.
1
Antwort
von
vor einem Monat
@Fiz0027 ,
you will need to place an order and then click on the Button that says "Rufnummer mitnehmen" (Porting).
However, you said that you already received a SIM card?
A later porting on the SIM card you bought is not possible. You will have to do it in one step.
Here is a bit more information on this.
Kind regards
Anna
1 Sterne Mitglied
vor einem Monat
also there is a number mentioned in the kit received from telekom. Should i use that number to activate the contract first?
1
Antwort
von
vor einem Monat
@Fiz0027 ,
I am not sure what you are referring to, a bit more information would help.
Did you get a SIM card via Mail? If the porting is complete, and you received the SIM, you can activate it.
Kind regards
Anna
1 Sterne Mitglied
vor einem Monat
I ordered the prepaid sim with Request to number portability. I requested Port out to Lyca and they started the process waiting completion. Now I received the sim via mail. So how to activate it. So I Need to activate it First and then the number to be ported? The received sim have a number mentioned already. Can you Share a link to a Video which will be helpful.
1
Antwort
von
vor einem Monat
@Fiz0027 ,
we sadly don't have a video, but you can just follow the instructions here.
If you received a SIM, then the number has already been ported. You can activate it via the link.
Kind regards
Anna