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6 years ago

Hi,

I just moved to Germany and brought my Nighthawk Router with me.

I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router...

Can I use my Netgear router (as a master router)?

Thanks,

2325

Accepted Solution
accepted by
6 years ago
Which Model?
Do you have your PPPoE Account Data and Personal password?
You have to Tag your pppoe wan Interface with vlan id 7.
3
Answer
from
6 years ago
Hi
It's Nighthawk X8.
Yes, I've configured it for pppoe, with the user/pass.
What do you mean vlan I'd 7? Where can I set it?
Answer
from
6 years ago
Thank you, that was missing.
For future reference: under advanced/VLAN/ IPTV Setup mark Enable VLAN/ IPTV Setup and add vlan id 7
Answer
from
6 years ago
VLAN configuration for internet access does not seem to be mentioned in the downloadable user manual for the Nighthawk X8, but there is a knowledgebase article on the Netgear website dealing with the topic. Maybe it is helpful for you: IPTV -services" target="_blank" rel="nofollow noopener noreferrer">https://kb.netgear.com/000059623/How-do-I-configure-my-Nighthawk-router-to-support-Deutsche-Telekom-Internet-and- IPTV -services

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6 years ago

Ohad

Hi, I just moved to Germany and brought my Nighthawk Router with me. I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router... Can I use my Netgear router (as a master router)? Thanks,

Hi,

I just moved to Germany and brought my Nighthawk Router with me.

I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router...

Can I use my Netgear router (as a master router)?

Thanks,

Ohad

Hi,

I just moved to Germany and brought my Nighthawk Router with me.

I could not configure it to connect to the modem (fiber), and IT refuses to help, stating I need a new router...

Can I use my Netgear router (as a master router)?

Thanks,

Can you elaborate on what you already tried to get the router running and where it fails? Any log entries? Did you configure it to run a PPPoE session via VLAN7? Frankly, I don't know these routers, I only suppose they can be configured this way. If they can't, "IT" is probably right.
0
6 years ago
Hello @Ohad,

and welcome to our community. Did the linked thread from @lejupp help? Do you need further assistance?

Please let me know.

Kind regards
Sören G.
2
Answer
from
6 years ago
Das war doch schon lange vorher erledigt...
Schrieb der TE doch.
Answer
from
6 years ago
@viper.de Vielen Dank für den Hinweis. Das habe ich glatt überlesen.

Hi @Ohad, please ignore my last post. I've missed your answer that you found the issue. I am glad it worked out for you.

Schönen Gruß/Kind regards
Sören G.
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