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Glassfaser Bewerbung an meine Tür: Is it real or have I just done something wrong?
3 years ago
Hello,
Today, a Telekom employee knocked on my door, explained me about the conditions of the upcoming fiberglass installation and presented an offer. He has explained all the steps in every detail, and I accepted the offer. Then, a number from Düsseldorf has called me to prove the data in order to send me everything on a written form in the next 3 days.
Unfortunately, I forgot to ask him any document which I filled in. Now, I am very much worried about the things I´ve read on the internet. It didn´t look like but I hope it was not a scam.
I don´t know whom to contact to ask a copy and a confirmation. Thanks in advance.
Regards,
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Accepted Solution
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3 years ago
Hello @oz99
It was not a telecom employee, but the Ranger company, which generated contracts for Telecom on a commission basis.
If you do not want the concluded contract, you can revoke it within 14 days of receipt of the order confirmation.
Also go over here:
https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/widerruf-eines-telekom-auftrags
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3 years ago
thanks alot @Marcel2605 ! Very helpful information you provided, thank you!
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3 years ago
Welcome @oz99
I think they are employees of the “Ranger” company who conclude contracts on commission for various companies …. Telekom , RWE and others
you will receive an order confirmation and cancellation policy and can cancel the contract within 14 days
kind regards
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3 years ago
thanks a lot @dunikohler!
It is at least relieving to read that was real
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