Solved

Glassfaser Bewerbung an meine Tür: Is it real or have I just done something wrong?

3 years ago

Hello,

Today, a Telekom employee knocked on my door, explained me about the conditions of the upcoming fiberglass installation and presented an offer. He has explained all the steps in every detail, and I accepted the offer. Then, a number from Düsseldorf has called me to prove the data in order to send me everything on a written form in the next 3 days.
Unfortunately, I forgot to ask him any document which I filled in. Now, I am very much worried about the things I´ve read on the internet. It didn´t look like but I hope it was not a scam.

I don´t know whom to contact to ask a copy and a confirmation. Thanks in advance.

Regards,

388

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    • Accepted Solution

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      3 years ago

      Hello @oz99 

       

      It was not a telecom employee, but the Ranger company, which generated contracts for Telecom on a commission basis.

       

      If you do not want the concluded contract, you can revoke it within 14 days of receipt of the order confirmation.

       

      Also go over here:

       

      https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/widerruf-eines-telekom-auftrags

       

       

       

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      3 years ago

      thanks alot @Marcel2605 ! Very helpful information you provided, thank you!

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