How Long is the Fiberglass Connection Time
vor einem Tag
Our building, in Frankfurt, has GlassFiber box in the cellar. I was trying to have a contract with Telekom but on Check24.de, the waiting duration suggests it can be done at the start of June earliest. Is that really the case? I moved into a new apartment and was hoping it would take 1 week maximum. Do I need to contact real customer service instead of Check24.de 's information?
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vor 4 Jahren
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vor einem Tag
Hi @user_657ac1,
I assume that the fiber connection is not yet finalized in your building, but that the connection is already in the house is a good sign. Otherwise, the lead time shouldn't be longer than a couple of days.
I will gladly look into this issue. Please add your contact number to your profile and send me a time frame in which you are available for a short call.
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vor einem Tag
Hello, in my profile, I can't see any field to add my phone number. Am I missing something? Only name and email fields
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vor einem Tag
Hello @user_657ac1. You can type in your number under "Handynummer" and save it. I'm happy to hear from you as soon as you added the necessary information. Kind regards, ^Martin
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