Hello,
I recently ordered a SIM card (Perpaid) sim card from Telekom, the ordering and identification all went fine. I received a mail that I would be informed once the card is send. I contacted Telekom support through chat (höfliches Deutsch). Asked them the question as to if the card is sent and/or how long it takes? Their answer "It should arrive soon and I don't have any other information", then simply a disconnect :). This happened twice, none asked if there were any other questions, no good bye, nothing.
My question, if someone experienced the same, how long does it take and does Telekom inform its customer when sending a SIM card?
Thanks in advance.
vor 3 Stunden
Hello @Orig_Nobody,
this depends on various factors. Normally the delivery time is 1-4 working days once the order has been dispatched.
I'm happy to help and check the current status of your order. Please fill out your profile for that.
Kind regards
Malte
0
vor einer Stunde
Hello @Malte M.
Thank you very much for offering to help. I have filled out my profile.
0
Uneingeloggter Nutzer
Frage
von