Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

 

Solved

how to get an eSIM with the same number if lose phone with a SIM

1 year ago

Hello, I lost my phone with a SIM card, how can I get an eSIM with the same number if I can’t receive SMS because the SIM card is lost? Is it possible to receive it by email?

164

5

    • Accepted Solution

      accepted by

      1 year ago

      Hello and welcome to the community, @space8407

       

      Unfortunately we have to provide authentication by telephone.

      Therefore, the quickest way is to go to a Telekom shop tomorrow -  with your ID card.

      Our colleagues give you an eSIM profile or a new SIM card. Fröhlich 

       

      Kind regards 

      Carolin L. 

      0

    This could help you too

    Solved
    How to reactivate my Telecom prepaid cellphone sim phone number

    2 years ago

    in  

    Mobilfunk

    582

    0

    4

    Solved
    English Post: eSim with Prepaid number

    4 years ago

    in  

    Mobilfunk

    235

    0

    4

    Solved
    [English] New SIM card when porting number

    3 years ago

    in  

    Mobilfunk

    1415

    2

    3

    Lost my eSIM profile while transferring to a new phone

    8 months ago

    in  

    Mobilfunk

    576

    0

    2

    How can I cancel prepaid contract and take number with me to other provider?

    4 years ago

    in  

    Festnetz & Internet

    586

    0

    2

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Find out about our current mobile phone offers.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X