Solved
how to get an eSIM with the same number if lose phone with a SIM
1 year ago
Hello, I lost my phone with a SIM card, how can I get an eSIM with the same number if I can’t receive SMS because the SIM card is lost? Is it possible to receive it by email?
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Accepted Solution
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1 year ago
Hello and welcome to the community, @space8407
Unfortunately we have to provide authentication by telephone.
Therefore, the quickest way is to go to a Telekom shop tomorrow - with your ID card.
Our colleagues give you an eSIM profile or a new SIM card.
Kind regards
Carolin L.
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