Solved
English Post: eSim with Prepaid number
4 years ago
Hi team
Can someone please confirm is it possible to use eSim options with prepaid number.
For last 18 months I was using this option and 5 days ago my phone has been reseted and eSim configuration has been deleted.
Today I went to Telekom shop and they told me that it is not possible to use eSim with Prepaid number.
Also how I can request new sim card for my prepaid number?
Thanks
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Accepted Solution
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4 years ago
thank you for the call.
Like discussed the e-sim profile will get send to you via post.
It can take up to 3 days because of shipping.
Kind regards Nico B.
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