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English Post: eSim with Prepaid number

4 years ago

Hi team

 

Can someone please confirm is it possible to use eSim options with prepaid number.

For last 18 months I was using this option and 5 days ago my phone has been reseted and eSim configuration has been deleted.

Today I went to Telekom shop and they told me that it is not possible to use eSim with Prepaid number.

Also how I can request new sim card for my prepaid number?

 

Thanks

241

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10

    • Accepted Solution

      accepted by

      4 years ago

      @internet76431,

      thank you for the call.
      Like discussed the e-sim profile will get send to you via post.
      It can take up to 3 days because of shipping.

      Kind regards Nico B.

      0

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