Solved
My prepaid SIM card not belongs to me, how to solve this strange problem? Thanks
3 years ago
Hello Ms. / MR .,
I buyed a prepaid SIM card for my child. The SIM card is normal.
When I login to Telekom website to change tariff for my child, I meet problem.
The SIM number is listed in my numbers list. It is strange that I am the user of the SIM number, while I am the owner for other number.
For other number, I can change tariff by myself. But for my child's number, I cannot do anything except topup.
I visited Deutsche Telekom shop for several times, but they told me that they cannot handle this strange problem.
Anyone can give advice for it?
Thanks a lot.
BR,
Qian
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