Gelöst

esim to sim again

vor 3 Jahren

First, Sorry for the English since I can't speak german.

 

I recently purchased prepaid usim and change it to the esim profile to use it in my galaxy watch 4.

However, somehow it went wrong and now I want to use my physical sim again, but the physical sim cannot be provisioned anymore.

In my profile, the sim card info states that it is in esim, activated in my watch 4, and hold the original number.

Now I cannot get any SMS code via this number since the physical sim in my phone does not work.

 

Can I change my esim to the original nano sim?

263

2

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    The easiest way is to go to a Telekom Shop. They can provide you with a new and ready to use SIM card.

    0

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Hey @Djeon14 ,

     

    thanks for your writing and welcome to our community. 

     

    @ak123  already named you the easiest and fastest way to get back your physical SIM. 

     

    Moreover I'm here for you. If you prefer, I can send you the SIM by post, so it's in a few days in your hands. 

    Just give me a sign, so we can take this way for you.

     

    Best regards

     

    Sarah D.

    0

Das könnte Ihnen auch weiterhelfen

vor 2 Jahren

in  

394

0

2

Gelöst

in  

385

0

2

Gelöst

in  

1006

0

3

Gelöst

in  

612

0

2

Beliebte Tags letzte 7 Tage

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.


Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.