Can't connect a prepaid card to meinmagenta account

3 months ago

How can I connect my prepaid card to the meinmagenta app account? I tried it using the app and active the prepaid sim, but that registration kept failing. Using the website I was able to active my prepaid sim, but it is not showing up in my account. How can I connect these together?

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  • 3 months ago

    Hello @Mehschaap ,

     

    You should be able to connect it via "Vertrag hinzufügen" at the bottom of the homepage of the App. That doesn't work?

    Did you create a login and if so, do you use your E-Mail and password to login or do you use your phone number?

     

    You can also add it on the website

     

    Kind regards

     

    Anna

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