Can't connect a prepaid card to meinmagenta account

6 months ago

How can I connect my prepaid card to the meinmagenta app account? I tried it using the app and active the prepaid sim, but that registration kept failing. Using the website I was able to active my prepaid sim, but it is not showing up in my account. How can I connect these together?

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    • 6 months ago

      Hello @Mehschaap ,

       

      You should be able to connect it via "Vertrag hinzufügen" at the bottom of the homepage of the App. That doesn't work?

      Did you create a login and if so, do you use your E-Mail and password to login or do you use your phone number?

       

      You can also add it on the website

       

      Kind regards

       

      Anna

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