Hi,

I have a problem that started about a week ago. I can't use some Ukrainian resources due to packet loss on one (as I can see) or several hosts on the route to the required host. For example: ukrsibbank.com

 Currently, it's about 50% packet loss on host buca-b3-link.ip.twelve99.net, but earlier it was kiev-b3-link.ip.twelve99.net, but every time it's twelve99.net. I discovered its Arelion network and tried to contact them directly, but they said I must contact my ISP . As there is no access to any e-mail support or contact form where I can report such issues, I decided to ask here.

See attached screenshots.