‎Have not recieved my fiber activation link email

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Have not recieved my fiber activation link email

8 months ago

Hello, I had my internet installed today and was told by the technician that I should recieve an email woth a link to activate my fiber internet, but it has been several hours and still have not recieved and email or an sms with the link.

8 months ago
Hi @Johnrobles ,

to get support from the Telekom Team you have to fill out your profile in this community. Only the Telekom Team can see the details and they do need the data to identify and then contact you.

Best wishes,

Coole Katze
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8 months ago
Thank you!
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8 months ago
Hi @Johnrobles,

I just tried to call you but was not successful. When would be a better timeframe?

Sincerely,

Johannes
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8 months ago
Hey thank you for contacting me, I was able to tet my problem solved, I ended up getting the email 10 hours later. Thank you for your help!
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