Home net termination

3 years ago

Hi. In mid-July, my home net contract will end. Can someone help me to terminate it? Because it seems the normal request form doesn't work!

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3

    • 3 years ago

      Movaffaq

      Because it seems the normal request form doesn't work!

      Because it seems the normal request form doesn't work!
      Movaffaq
      Because it seems the normal request form doesn't work!

      Why do you think so?

      If it is filled correctly, you will receive a confirmation by Email immediatly

      0

    • 3 years ago

      Hello @Movaffaq 

       

      Thank you for your contribution.

       

      You can also easily do this in the customer center:

      https://www.telekom.de/kundencenter/vertrags-details?c=VEIwNzcwNTY4NTY1

       

      You then go to "My contract data" and then click on the "Cancel contract" button at the bottom right.

       

      Vertrag kündigen.PNG

      Many greetings

      Marcel

       

       

      0

    • 3 years ago

      Hello @Movaffaq,

       

      have you already tried to cancel your contract via the customer center aka "Kundencenter" using the way @Marcel2605 described earlier?

       

      I'm happy to help you with your request and explain the procedure to you. On which time are you available for a call?

       

      Kind regards

      Malte M.

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