How Long is the Fiberglass Connection Time
vor 2 Monaten
Our building, in Frankfurt, has GlassFiber box in the cellar. I was trying to have a contract with Telekom but on Check24.de, the waiting duration suggests it can be done at the start of June earliest. Is that really the case? I moved into a new apartment and was hoping it would take 1 week maximum. Do I need to contact real customer service instead of Check24.de 's information?
47
15
Das könnte Ihnen auch weiterhelfen
vor 4 Jahren
1223
0
4
Gelöst
29
0
2
Gelöst
415
0
2
Gelöst
vor 3 Jahren
350
0
3
Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
vor 2 Monaten
Hi @user_657ac1,
I assume that the fiber connection is not yet finalized in your building, but that the connection is already in the house is a good sign. Otherwise, the lead time shouldn't be longer than a couple of days.
I will gladly look into this issue. Please add your contact number to your profile and send me a time frame in which you are available for a short call.
Sören
0
vor 2 Monaten
Hello, in my profile, I can't see any field to add my phone number. Am I missing something? Only name and email fields
13
Antwort
von
vor 13 Tagen
Hello @Mck89, unfortunately we don't have a response yet, but will keep you informing as soon as we got an answer.
Kind regards Sven
Antwort
von
vor 12 Tagen
They fixed the landlord consent issue. I already made a contract, got the modem and waiting for technician appointment :)
Antwort
von
vor 11 Tagen
Thank you for your final feedback 🙌🏽
I am really pleased that the owner information could be corrected and that there is now already an appointment 😊 Have a nice Sunday 🙏🏽
Best regards
Timur
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Frage
von