Hybrid LTE option cancellation (magenta zuhause M)

Question

Hello ladies and gentlemen,&#xa0;just like the other person here https://telekomhilft.telekom.de/t5/Telefonie-Internet/ LTE -Speedoption-M-kuendigen/td-p/3787679 I had my hopes of getting better broadband connectivity with a freshly ordered speedport pro vdsl/lte modem.&#xa0;Unfortunately, enabling the cell network wireless only degrades the overall performance, with adding little to no bandwidth benefits.I've searched the self-service DT pages back and forth looking for the cancellation button, but couldn't find one &#xa0;Please help me out to terminate this additional tariff option.&#xa0;Thanks!

Jonas J. · Accepted Answer

Thanks for the nice conversation @purrtractor. On 31.10. you will get more upload speed. If you have any further questions, feel free to contact me.Many greetingsJonas

skorpion · Answer

Hello @purrtractor , please note that the option 'Hybrid  LTE ' has a minimum contract period of three months. It is automatically extended by one month at a time, if not terminated with a notice period of six working days at the end of the respective term (see chapter 2.9). If you cannot find the option in Kundencenter, I would use this link and check 'Sonstige Option'. As I am not using this option I cannot provide you a direct link to configure/cancel it in Kundencenter. Kind regards,skorpion

Hybrid LTE option cancellation (magenta zuhause M)

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