Solved

Hybrid Option bei Magenta Zuhause XL nicht verfügbar

5 years ago

Hallo,

 

ich wollte bei meinem Tarif Magenta Zuhause XL TV Plus die Hybrid Option hinzubuchen, da ich vor ein paar Monaten Hybrid schon hatte, aber dann wegen der schnelleren Geschwindigkeit ein Upgrade auf XL durchgeführt. Nun wird mir an meiner Adresse kein Hybrid mehr angeboten, obwohl ich es vor ein paar Monaten noch genutzt hatte und das über mehrere Jahre.

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  • Accepted Solution

    accepted by

    4 years ago

    Nein, eben nicht. Es geht nicht um die maximale Geschwindigkeit, sondern die minimale. Damit der Hybrid-Turbo funktioniert, ist diese beim XL höher als beim M oder L. Daher ist es normal, wenn man beim XL plötzlich kein Hybrid mehr buchen kann. Wenn also die Grundlast so ist auf den Zellen, dass am Tage nur (als Beispiel) 10-20 Mbit zur Verfügung stehen, dann reicht das für Hybrid beim XL nicht aus. Dann wäre es nicht buchbar. 

    0

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