Hello. Firstly, I am not good enough with my German to coordinate through Telekoms customer service hotline. We received our Speed Port 4 last week and had our internet turned on yesterday. I used the letter that gives our T-Number and password to setup. I tried using the provider "Telekom" but could not find my Connection Identifier. I read that Telekom no longer uses that. So I tried the other two options. The "Magenta" option accepted my information, yet whenever I try to use Wifi it says connected but no internet. My Speedport indications are all green. My IP status shows my internet is good to the Speedport. It shows my connection is good as well. Yet I do not have internet with Wifi.
What am I missing or doing wrong?!
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Solved! Telekom sent me the wrong information to sign into my network on the Speedport.ip
After I received the correct information, I had no prohlems.
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vor 2 Jahren
@Zach Meek
Hey Zach,
I'm very pleased that the issue has been resolved 🙂
Best regards
Timur K.
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