Hello,

Sorry for speaking English, my German is not good.

My Telekom internet connection was set up this afternoon. All went well at first, but shortly after the Telekom Techniker left my house I started experiencing several internet outages throughout the afternoon and the evening. I counted more than 10 outages from 15h to 23h. Each outage only lasted for a few minutes (1-5 minutes I would say), but enough to disrupt my work.

I'm using a Speedport Smart 3 as a modem and router, and have a DSL connection of 50mbits download and 10mbits upload. The speed of the internet is fine, the problem is the connection that drops constantly. The Telekom Techniker told me during the appointment that the connection was fine, which was confirmed by one of the measurement devices he used to test the connection.

Is there a way to avoid such problems? I really need a stable connection. This has been a very bad first experience with Telekom.