Internet contract getting renewed instead of continue while ordering move of connection
3 years ago
Hello,
I am a Telekom DSL customer and moving apartments. My current contract expires in November 2022.
The new apartment has the same connection available as my current one; but while ordering the move online I am seeing that I am only getting the option with a new contract with min 24 months duration.
There doesn't seem to be an option that just allows me to continue with the current contract given the same conditions are achievable.
Can someone please confirm if it is even possible to order a move online without renewing the contract?
Thanks.
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