Solved
I want to cencel my contract before getting connection
4 years ago
Dear concern
I am really concerned about my new DSL internet contract First of all german is not my mother tongue. That’s why I don’t know german. I came to Germany as an International Student a few months ago (3 months). I don’t know the rules and regulations yet. A few days (29.12.2021) I have signed for internet contract. Today I have received ROUTER but didn’t get the connection yet. It is supposed to get the connection on 11.01.2022 Now I want to cancel my contract before getting the connection because Telekom has a long time plan and I don’t like it. And in my current residence, I will not live there for a long time. I need a sort time contract internet that’s why I need to cancel the contract before getting the connection. Yes, I am ready to pay the fine (if I have to). Hope you understand my condition. What is procedure should I follow to cancel the contract?
Thank you
I am really concerned about my new DSL internet contract First of all german is not my mother tongue. That’s why I don’t know german. I came to Germany as an International Student a few months ago (3 months). I don’t know the rules and regulations yet. A few days (29.12.2021) I have signed for internet contract. Today I have received ROUTER but didn’t get the connection yet. It is supposed to get the connection on 11.01.2022 Now I want to cancel my contract before getting the connection because Telekom has a long time plan and I don’t like it. And in my current residence, I will not live there for a long time. I need a sort time contract internet that’s why I need to cancel the contract before getting the connection. Yes, I am ready to pay the fine (if I have to). Hope you understand my condition. What is procedure should I follow to cancel the contract?
Thank you
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