Gelöst

Internet Not working

vor 2 Jahren

Hello,

I have internet MagentaZuhauseXL plan. However, I cannot connect to the Internet. The modem/router (Speedport 3) is correctly connected but does not give me a white light on service and unable to connect internet shows not internet connection/status is: secured, no internet.

My german is not good. So unable to speak call centre 

 

 

 

I would be happy to provide any info needed in order to get this sorted.

 

 

 

Thanks for the help!

 

Neelam Daulat

271

8

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    Hi @Neelam,

     

    thank you for the short but pleasant call.

     

    For the other users: The connection came back on its own.

     

    @Sherlocka thank you for the ping.

     

    Kind regards

    Sören G.

    0

    Uneingeloggter Nutzer

    Antwort

    von

Das könnte Ihnen auch weiterhelfen

in  

158

0

2

Gelöst

in  

238

0

2

in  

180

0

2

in  

94

0

1