Hi, since a couple of weeks my internet stops working randomly. The middle button on the modem turns orange and there is no error message. A couple of time it asks me to check the grey DSL cable, but it is always connected. The connection works again after I press on the middle button. I have ran the online diagnostics, and nothing comes up. The only suggestion is to restart the modem, which I have done many times. This issue happens 2-3 times a day, mostly during the work ween. Please advise on what to do, thanks.
vor 2 Stunden
Thank you for the pleasant conversation earlier. 🙂
As discussed, I measured the connection and was able to see the interruptions. Currently, interfering frequencies appear to be disrupting the connection. I have now reset the line. If you experience any further interruptions, please contact us again.
Best regards
Timur
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