Solved
invoice correction and deduction
8 months ago
I've contract cancelled and returned the router at Muhldorf shop at 25-6-2024.at 2nd August 2024,I got invoice (XXXXXXXXX) .Total cost is 60.10 Euro.Among them , i cannot accept the charges of 37.23 Euro for 1-7-2024 to 25-7-2024 because I did not use and I have moved to another home.I can accept the rest things.That why I request you to remove 37.23 Euro from your invoice.
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Anhang aufgrund persönlicher Daten entfernt
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Accepted Solution
accepted by
8 months ago
@Myo San
Thank you for your contribution to our community 🙏🏽
If you canceled your contract on 25.06.24 in the T-Shop, the calculation up to 25.07.24 is correct, as there is a 1 month notice period.
It doesn't matter whether you continued to use the contract or not 🙏🏽 The termination date can be found in the termination confirmation.
Best regards
Timur
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