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Overcharging my invoice

vor 2 Monaten

I have seen my invoice online and it contains products and services I did not order or receive. I looked back at my order history and seen that during the past few weeks orders were placed for products with my customer number but a different phone number (unknown to me). I obviously never ordered these things and now have a very high invoice pending. What can be done? 

Hinweis

Dieser Beitrag wurde von Sherlocka am 22.06.2025 11:35 eskaliert.

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    • Offizielle Lösung

      akzeptiert von

      vor 2 Monaten

      @user_56e96e,

       

      thank you for another pleasant call.

      I have carried out the discussed actions.

       

      If there's anything else I may help you with, feel free to write again.

       

      Have a nice evening and a good weekend. 🌄

       

      Kind regards

      Malte

      Hinweis

      Diese Antwort wurde aus diesem Kommentar erstellt.

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