Hello,

Since this morning my internet is not working , I tried to first reset the router , change cable, hard reset the router, try LAN and try WiFi - nothing works.

Then I tried:

 - Online automated service , it says that everything is good 

 - Whatsapp service -  nobody is useful 

 - Phone - I request English support - no one speaks it , I tried 5 times to call, 4 times the person hang up the phone after shouting in German 

I dig myself and found that all my requests goes to ip.block.dt.de which seems like my service is blocked ? Which is even more weird because Telekom just charged for the next month. 

PLEASE ! HELP !!!!!!