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Is it possible to Pause my landline/Internet contract for 3 months
9 months ago
I am writing to inquire about the possibility of pausing my current internet contract. I will be traveling for three months on parental leave, and there will be no one at my residence to use the internet during this period.
Could you please inform me if there is a facility or service available to temporarily pause my existing contract for these three months? I would appreciate any information or assistance you can provide regarding this request.
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Kugic
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Mister Burny
9 months ago
The landline contract cannot be paused. This is only possible with a mobile phone contract.
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Timur K.
Telekom hilft Team
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Kugic
9 months ago
@vineet pareek
Hi Vineet,
you have already received the correct answer here 👍🏽 A pause is unfortunately not possible.
Many greetings
Timur
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