Gelöst

Kabel-fehler e0

vor 3 Jahren

Hi,

today, the telekom‘s technician came to setup  my new internet connection. He told me that, after 20mins, i can use the internet. But till now after few hours, the internet connectionis  still not working (cable error e0). I tried to restart the modern several time but no luck .

hope someone in telekom support team can have a look and help me.

thanks,

dang

561

0

4

    • vor 3 Jahren

      Hi @Dangvu ,

      wellcome to the Telekom hilft Community!

       

      There has been another thread for the same error today already:

      Kabelfehler e0 - Support kann nicht helfen | Telekom hilft Community

       

      If your German is good enough you might want to read it. There has not been a solution yet. The Telekom Team was asked for support. I will bring this thread to their attention now.

       

      Best wishes,

      Coole Katze

       

      0

    • Akzeptierte Lösung

      akzeptiert von

      vor 3 Jahren

      Hello @Dangvu  and welcome to our community. 

       

      Thanks you for the short but nice call and good to hear, that everything works fine now. If any further help is needed, please let me know. Fröhlich 

       

      Kind regards Sven Ö. 

      2

      von

      vor 3 Jahren

      Hi @Sven Ö. 

      After only 2 days of working, my internet is lost again from last Saturday. There is no internet till now. Could Telekom send someone to check it soon? Because i am only available till this Wednesday, then i will have a vacation.

      Thank you in advance and best regards,

      Dang

      0

      von

      vor 3 Jahren

      Hello @Dangvu , I'm very sorry for the late answer. 

       

      I tried to call you, but it says you are not available. When will you be back, so I can call again to arrange a new appointment? 

       

      Edit: Enjoy your vacation and have a great time! Fröhlich 

       

      Kind regards Sven Ö. 

      0

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