Solved

Kein Festnetz, Internet oder TV - seit nunmehr 4 Tagen

7 years ago

Seit 13.06. bin ich nun schon ohne Internet und TV. Eine Störungsmeldung habe ich am gleichen Tag noch abgegeben. Leider habe ich bis dahin keine Rückmeldung erhalten und bin immer noch "ohne alles".

Bitte um Klärung wo das Problem liegt. Habe nämlich Verständnis dafür wenn irgendetwas behoben werden muss, nur Infos wären hier hilfreich .

2363

12

  • Accepted Solution

    accepted by

    7 years ago

    Hallo Inga Kristina J.,

     

    Der Techniker war heute da und es funktioniert alles wie gewohnt. 

    Ich bitte noch eine Gutschtift für die sechs Tage ohne Internet/TV vorzunehmen. 

     

    Vielen Dank.

    0

  • Accepted Solution

    accepted by

    7 years ago

    Hallo @patrickvogt1,

    vielen Dank für die Rückmeldung. Die Gutschrift mache ich fertig.
    Fröhlich

    @all: Der Techniker hat im Ticket notiert, dass er die TAE ausgetauscht hat. Die war wohl defekt.

    Viele Grüße Inga Kristina J.

    0

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