Solved
Keine Internetverbindung -Englisch
8 months ago
Hello,
Technician came to my flat and installed glassfiber yesterday. I registered the modem and activated. After I got SMS that I could use router, I connected to my wifi router to the modem and configured everything.
But still no internet connection.
I did everything like restarting, factory reset, changing cables..etc but no internet connection.
Can you help me with this?
Thank you
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8 months ago
Hallo @Lydia5
Which router are you using?
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Answer
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8 months ago
Thank you for the help
Eventually, I changed the router and works perfectly.
Answer
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8 months ago
Yes, indeed! I changed the router and now it works perfectly. Thanks for your reply:)
Answer
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8 months ago
@Lydia5
Thank you for your final feedback 😊
I'm really pleased to read that. Have a great weekend and have fun with fiber optics.
Best regards
Timur
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8 months ago
What does your router "say" in its GUI
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Answer
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8 months ago
The part of internet is having red light which should be green.
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8 months ago
and configured everything.
Maybe screenshot(s) might help.
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8 months ago
Yes, indeed! I changed the router and now it works perfectly. Thanks for your reply:)
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